Delete Your Account
We're sorry to see you go. This page explains how to request deletion of your Finly account and all associated personal data.
Important Notice
Account deletion is permanent and cannot be undone. All your data, including financial connections, transaction history, goals, and chat conversations will be permanently deleted.
How to Request Account Deletion
How to Request Deletion
Send an email to our support team from the email address associated with your Finly account:
Include in your email:
- •Subject: "Account Deletion Request"
- •Your full name
- •Email address associated with your account
- •Reason for deletion (optional)
What Gets Deleted
Personal Data
- • Account information
- • Email address
- • Name and phone number
- • Profile settings
Financial Data
- • Bank connections
- • Transaction history
- • Account balances
- • Financial goals
Usage Data
- • Chat history
- • Coaching sessions
- • App preferences
- • Insights and analytics
Subscription
- • Active subscriptions canceled
- • No refunds for unused time
- • Billing history retained as required by law
Deletion Timeline
Request Received
We'll send a confirmation email to verify your request.
Account Deactivated
Your account is immediately deactivated. You can no longer log in or access your data.
90-Day Grace Period
Your data is kept for 90 days in case you change your mind. Contact us within this period to restore your account.
Permanent Deletion
After 90 days, all your data is permanently deleted from our systems and cannot be recovered.
Related Information
Need Help?
If you have questions about account deletion or data privacy, please contact our support team.
Contact Support